FAQ's

General:

What is the Path-Now Referral Program?

Path-Now is launching their first referral program where clients can refer other clients and organizations to sign-up on our platform and receive a monetary reward.

Client = Individual with IDD, family member, or professional staff
Provider = Organization that provides services
Client refers a Client = $5
Client refers an Organization (w/ Basic Claimed) = $5
Client refers an Organization (w/ paid subscription) = $10

How does the Path-Now Referral Program work?

When you create your profile, you will see a “Invite Your Friend” tab in your dashboard. When you go to “Invite Your Friend”, you will see that each user has their own unique, case sensitive referral code. That code can be shared with others for you to receive a monetary reward for your referrals.

The person who you refer will enter your code when they register their profile. Keep in mind that if you are referring another client, they will need to connect with an organization or provider to verify that they are a user and for you to receive your referral reward.

Is there a customer support system available for assistance on Path-Now?

Yes.
i. Clients can email wecare@path-now.com
ii. Providers can email wegotyou@path-now.com

Client:

What is the cost of creating a Path-Now profile?

Nothing. It is free for individuals, families, and caregivers to create their profile.

I don’t see providers listed in my area. Will there be services added that are closer to me?

We are constantly adding new resources and services to the platform. If you know of any services in your area that aren’t on the platform, please email us at wecare@path-now.com and we can reach out to the provider to add their information.

What types of services are available on Path-Now?

We have a wide range of providers with different resources and services. They range from medical needs to social recreational needs, social and support groups, and more.

Can family members, caregivers, and professional staff create profiles on behalf of the individual with IDD?

Yes. When entering the profile information, you can indicate that you are someone other than the individual filling out the profile information.

How does Path-Now ensure the safety and security of user data?

Path-Now does not share any user information with any third parties, or with any of the providers on the platform.

Is Path-Now for locations outside of California?

Currently, Path-Now only has organizations that provide in-person services that are in the state of California. Virtual services all over the United States are welcome.

How does Path-Now verify the accuracy of organization profiles?

With our Verified Path Seal, organizations can have the Path-Now team verify the accuracy of their profile information. If a provider has gone through that process, they will have a yellow checkmark on their profile.

Provider:

How can I be listed as a Path-Now Provider?

a. You can register your organization at app.path-now.com. When you register, you can search for your organization name and click “Claim Now”.

b. If you cannot find your organization, you can “Refer your Organization” to add it to the platform.

What if my organization is already claimed?

We recommend speaking with your internal team to make sure no one else has claimed your organization. If no one has claimed your organization, you can report it and the Path-Now team will review if they organization has been inappropriately claimed.

I offer services outside of California, can I still be on Path-Now?

If you offer virtual services, yes we would recommend you add your information to the platform. If you offer in-person services, we currently only support organizations within California.

What Our Clients Say About Us

Elon Musk
quote

“I think it’s important for individuals to use Path-Now because it’s a very useful tool that will enhance independence skills and self-advocacy skills. With Path-Now every individual that is interested in services can take control and initiative to search, learn and connect with the providers and professionals in a safe manner. Path-Now makes the important information more accessible for everyone in the community.”

Viri Salgado

Client Information Specialist and Advocate at San Diego Regional Center
Elon Musk
quote

“I like Path-Now. It really allows me to connect with the community, answer any questions, provide services, and it bridges that gap of communication to connect with the community at a bigger scale all in a click of a button.”

Daisy Bracamontes

CEO at Social Impact Services
Elon Musk
quote

“I recommend other service providers to be on Path-Now. It provides that one-stop shop for a client participant or an individual to find services readily available that suits their needs. So it’s very individualistic and also person-centered.”

Marissa Chavez

Executive Director at GiGi’s Playhouse San Diego
Elon Musk
quote

“Path-Now, we needed you yesterday! When we first heard about this new resource, we were almost stunned to realize its potential. At its best, the app bridges the gap between the unknown and the known and cuts through months of research self-advocates and parents have done on the journey to resources for optimal quality of life. We found several options for our son on Day One. Looking forward to continued participation!”

Julie Randolph

Parent (Poway Parent Advocates Seeking Solutions)

S.A.F.E. for Clients

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With the push of a button, access California’s largest network of service providers in the Intellectual and Developmental Disabilities (IDD) Community. From independent living services to job coaching and recreational day programs, you are custom matched in Path-Now to your local provider community. Within minutes, you will receive access to hundreds of providers.

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